What are Industry Templates and how do I use them?

Industry Templates are pre-configured brand voice settings tailored to specific industries (HVAC, Dental, Plumbing, Restaurants, etc.). Each template includes recommended tone, common signature phrases, words to avoid, and sample response patterns. To use one, go to Industry Templates, browse by industry, click 'Apply' to load it into your Brand Voice settings, then customize any details specific to your business. This is the fastest way to get started if you don't want to configure brand voice from scratch.